Privacy Policy

Who we are

Our website address is: http://pinarexpress.com.

Last Update: 10/31/2019

Terms of Use

Welcome to the Pinar Express LLC (“Pinar”) on the World Wide Web or Internet online site Website (the “Site”). Please review the following basic rules that govern your use of our Site, including any Pinar use of your User Generated Content (as defined below). Please note that your use of and any interactions you may have with our Site is subject to the following terms (“Terms”).

If you do not agree with any of these Terms, do not access, interact with, or otherwise use this Site or any information or materials contained on the Site. Your use of the Site, or consent for Pinar’ use of your User Generated Content, shall be deemed to be your agreement to abide by each of the Terms set forth below.

Use of Copyrighted Contents/Trademarks

 Any products or services described in the Contents may be subject to other intellectual property rights, the exercise of which rights are expressly reserved by Pinar, or third parties.

Links to Third Party Sites

This Site may be linked to other sites on the World Wide Web or Internet which are not affiliated with, under the control of or otherwise maintained by Pinar. Such links do not constitute an endorsement by Pinar of those sites. You acknowledge that Pinar is providing these links to you only as a convenience, and further agree that Pinar does not endorse and is not responsible for the content of such sites.

Comments and Feedback

We welcome your comments and feedback (“Input”) regarding our Site and our products and our services. We do not, however, want to receive and do not accept confidential or proprietary ideas, suggestions, materials or other information. By communicating with Pinar, you acknowledge that all information contained in any Input from you or under your account shall be deemed to be non-confidential. Pinar shall have no obligation of any kind with respect to any such information in any Input, and shall be free to reproduce, use, disclose and distribute such information to others without limitation. This acknowledgement may only be changed by written agreement of Pinar. Further, Pinar shall be free to use any ideas, concepts, know-how or techniques contained in any such Input for any purpose whatsoever, including, but not limited to developing, manufacturing and marketing products or services incorporating such information, and in the development or creation of any intellectual property associated therewith.

Social Media Submissions and User Generated Content

To communicate with its customers and consumers Pinar operates its own website and media channels, as well as pages and accounts on a number of third-party social media platforms and websites (e.g. Facebook and Instagram and others Social Media) (collectively the “Pinar Social Media Site(s)”). Pinar invites you to post comments, photographs, videos, and any other content on those media channels, websites, and platforms. All content you choose to post, on any Pinar Social Media Sites, or on any other social media page or site (a “Third Party Social Media Site(s)”), including but not limited to comments, photographs, and videos is referred to here as “User Generated Content” or “UGC.” Furthermore, the term “Submissions” here includes your UGC plus your social media handle and other materials related to your UGC.

For the good and valuable consideration of the potential further dissemination of your Submissions, you agree to be bound by these Terms and the License Grant below, with respect to your Submissions, under a variety of circumstances, including but not limited to:

  • Accessing, browsing, posting to, uploading, providing a Submission to or using any Pinar Social Media Site(s).
  • Posting content on a Third Party Social Media Site or Pinar Social Media Site using a Pinar hashtag or tagging Pinar.
  • Any situation in which Pinar contacts you on a Third Party Social Media Site, and ask you directly (in response to or in the comments to a post, via direct message, or via an email address provided by you) and you agree to allow Pinar to use your Submissions in accordance and agreement with these Terms.

You hereby represent and warrant that:

  1. you are a legally competent adult,
  2. you own all rights to your Submissions,
  3. you have permission from all persons appearing in your Submissions to grant the rights conveyed herein,
  4. use of your Submissions will not violate the rights of any third party, and
  5. your Submissions do not violate and laws or regulations, and is not and will not be defamatory or libelous
  6. You hereby release and discharge Pinar from any and all claims and demands that may arise out of or in connection with the use of your Submissions including, but not limited to, any and all claims for libel or violation of any right of privacy.

License Grant

  • By agreeing to or engaging in any of the activities noted above, you grant to Pinar the absolute, perpetual, irrevocable, royalty-free, non-exclusive, transferable right, and unrestricted permission to use your Submissions in any manner, in whole or in part, individually or in connection with other material in any and all media now in existence or hereafter known, including, but not limited to posting on any Pinar Social Media Site(s) and Internet sites, for any purpose, whatsoever, including, without limitation, advertising, promotion, illustration, art, editorial, and trade, without restriction as to alterations, and to use your name in connection with any use, if Pinar so chooses, with no obligation to you whatsoever. Pinar shall have the right to freely assign its rights hereunder, in whole or in part, to any person or entity.

Disclaimer of Warranties

Although Pinar endeavors to provide current, accurate and reliable information on this site, it does not warrant or make any representations regarding the accuracy, reliability or any use of information on this site. You acknowledge by your use of the site, that you do so at your own risk, that you assume full responsibility for all costs associated with all necessary servicing or repair of any equipment you use in connection with your use of this site, and that, to the maximum extent permitted by applicable law, Pinar and its suppliers shall not be liable for any damages of any kind related to your use of, or inability to use, this site, including without limitation, direct, indirect, special, compensatory or consequential damages, lost profits and/or loss of or damage to property, even if Pinar has been advised of the possibility of such damages.

Pinar does not warrant that your use of this site, or the operation or function of this site, any component thereof, or any products offered in connection therewith, will be uninterrupted or error free; or that defects therewith will be corrected; or that this site or its server is free of viruses or other harmful elements.

The contents and any other information (“materials”) contained on this site are provided “as is” without any express, implied or statutory warranty of any kind including warranties of accuracy, completeness, availability, security, compatibility, merchantability, title, non-infringement of third party rights, or fitness for any particular purpose.

The disclaimers in this section apply to the maximum extent permitted by applicable law.

Limitation of liability

In no event shall Pinar or its suppliers be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information) arising out of the use of or inability to use the materials, the cost of procurement of substitute goods or services, unauthorized access or alteration of your transmissions or data, or anything else arising from the use or inability to use the site, even if Pinar has been advised of the possibility of such damages. Because some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

Unless otherwise specifically provided by law, in no event shall Pinar’s total liability to you for all damages, losses and causes of action whether in contract, tort (including negligence) or otherwise exceed the amount paid by you, if any, or $100 (whichever is less) for accessing or participating in any activity related to the site. Moreover, under no circumstances shall Pinar, its licensors or licensees, or any of the foregoing entities’ respective distributors, service providers or suppliers, be held liable for any delay or failure in performance resulting directly or indirectly from an act of force majeure or causes beyond Pinar’s or their reasonable control.

The limitations in this section apply to the maximum extent permitted by applicable law.

Indemnity

You hereby agree to indemnify, defend, and hold Pinar, its licensors, licensees, representatives and other authorized users, and each of the foregoing entities’ service providers and suppliers, and all of the foregoing entities’ respective officers, directors, owners, employees, agents, representatives and assigns (collectively, the “Indemnified Parties”) harmless from and against any and all losses, damages, liabilities and costs (including settlement costs and any legal or other fees and expenses for investigating or defending any actions or threatened actions) incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these terms of use or claims arising from Pinar’ use of your UGC, and your use of, or interaction with the Site. You must use your best efforts to cooperate with Pinar in the defense of any claim. Pinar reserves the right, at its own expense, to employ separate counsel and assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

Privacy Policy

Your use of this Site is governed by the Pinar Privacy Policy.

General

Nothing contained in this Site shall be construed as conferring any license or right under any copyright, trade secret, patent, trademark or other intellectual property rights (“IP Rights”) of Pinar, or any third party, and, except as provided above, the exercise of all such IP Rights in the Materials and products, processes or technologies described in the Contents are expressly reserved to Pinar, and/or any third party, as applicable.

You agree that Pinar and its licensors may make improvements and/or changes in the Contents and products described in this Site, if any, at any time without notice and without liability to you of any kind, and further agree that Pinar can revise these Terms at any time without notice by posting such changes at the following URL: https://www.pinarexpress.com. You agree that your continued use of the Site after such modifications have been made constitutes your acceptance of such revised Terms.

Any action related to these Terms will be governed by South Caroline law and controlling U.S. federal law, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree to submit to the jurisdiction of the courts located in Beaufort County, in the State of South Caroline, for the resolution of all disputes arising from or related to these Terms and/or your use of the Site.

If any provision of these Terms is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties, with all other provisions remaining in full force and effect. The failure of Pinar to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Pinar in writing. The Terms comprises the entire agreement between you and Pinar and supersede all prior or contemporaneous negotiations, discussions or agreements, if any, between the parties regarding the subject matter contained herein.

If you would like to contact Pinar, you may do so at the following email:

customerservice@pinarexpress.com or through the Page: Contact US:
https://pinarexpress.com/index.php/contac-us/

Privacy Policy

Pinar Express, LLC. (“Pinar,” “we,” “us“) is concerned about online privacy issues and wants you to be familiar with how we collect, use and disclose your Personally Identifiable Information (as defined below). This Privacy Policy (the “Policy“) describes our practices in connection with Personally Identifiable Information that we collect through our web site located at https://pinarexpress.com/index.php/privacy-policy/  (the “Site”). This Policy does not address our practices regarding information that we collect through any web site, or by any other means, other than through the Site; nor does this Policy govern the collection, use or disclosure of information by any of our affiliates (collectively, “Affiliated Entities”) or by third parties.

By using the Site, you agree to the terms and conditions of this Policy. If you do not agree to the terms and conditions of this Policy, please do not use the Site. We reserve the right to change this Policy without prior notice. You can determine when this Policy was last revised by referring to the “LAST UPDATED” legend at the top of this page. Any changes to our Policy will become effective upon our posting of the revised Policy on the Site. Use of the Site following such changes constitutes your acceptance of the revised Policy then in effect.

Note Regarding the Use of the Site by Children: The Site is not directed to individuals under the age of thirteen (13), and we request that such individuals do not provide Personally Identifiable Information through the Site.

What Types of Information Does Pinar Collect from Me?

Pinar gathers two basic types of information through the Site: “Personally Identifiable Information” (or “PII“) and “Non-Personally Identifiable Information” (or “Non-PII“). Personally Identifiable Information is information that identifies you as an individual, or relates to an identifiable person, including: name, postal address, telephone number, email address, and credit or debit card number. Non-Personally Identifiable Information is aggregated information, demographic information, IP addresses and any other information that does not reveal your specific identity or does not directly relate to an individual.

Personally Identifiable Information (PII)

You do not have to provide PII to use the Site. However, in order for you to take advantage of particular opportunities provided through the Site (for example, to register for e-mail, or ask a question), we may require that you furnish PII. We collect PII from you through the Site, such as your name, postal address, telephone number or e-mail address, only when you voluntarily provide it to us.

We use a third-party payment service (“Payment Service”) to collect payments made through the Site when you are purchasing through Pinar Site. Any PII that you provide through the Payment Service Page will be collected by the Payment Service, and not by Pinar, and will be subject to Payment Service’s privacy policy, rather than this Policy. Pinar has no control over, and shall not be responsible for, Payment Service’s use of information collected through the Payment Service Page. PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE COLLECTION AND USE OF INFORMATION THROUGH THE PAYMENT SERVICE PAGE, OR THE PRIVACY OR INFORMATION PRACTICES OF PAYMENT SERVICE.

Non-Personally Identifiable Information

When you visit and interact with the Site, Pinar and its third-party service providers may collect Non-PII (for example, a product of the Site pages you visit). Non-PII is generally collected through the Site from five different sources:

  1. server log files,
  2. environmental variables,
  3. cookies,
  4. pixel tags and other similar technologies, and
  5. information that you voluntarily provide to us.

Server Log Files

Your Internet Protocol (IP) address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. We and our service providers use IP addresses for purposes such as calculating Site usage levels, helping diagnose problems with the Site’s servers, and administering the Site. Collecting IP addresses is standard practice on the Internet and is done automatically by many web sites. We may also derive your approximate location from your IP address.

Environmental Variables

We and our service providers may also collect certain environmental variables, such as your computer type (Windows or Macintosh), screen resolution, OS version, Internet browser, and Internet browser version. These environmental variables are collected by most browsers,  and can be used to optimize your experience on the Site.

Cookies

We and our service providers may use “cookies” in connection with the Site. Cookies are data that a web server transfers to an individual’s computer for recordkeeping and other purposes, including to facilitate users’ ongoing access to and use of a particular web site, as well as to understand how the site is used. Cookies are an industry standard used by most web sites; cookies do not cause damage to your computer systems or files. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a particular web site, to your computer.

See our page here for more information about Cookies.

Pixel Tags

We and our service providers may also use so-called “pixel tags,” “web beacons,” “clear GIFs,” or similar means in connection with Site pages and HTML-formatted e-mail messages to, among other things, track the actions of Site users and e-mail recipients, to determine the success of marketing campaigns and to compile aggregate statistics about Site usage and response rates.

Information That You Voluntarily Provide

Pinar also collects Non-PII (e.g., your interests, your geographic location, etc.) when you voluntarily provide such information to us. Such information constitutes Non-PII because, unless combined with PII, it does not personally identify you or any other user. Additionally, we may aggregate PII in a manner such that the end-product does not personally identify you or any other user of the Site, for example, by using PII to calculate the percentage of our users who have a particular telephone area code. Such aggregate information is considered Non-PII for purposes of this Policy.

How Does Pinar Use Information Collected from Me?

Personally Identifiable Information

We may use PII about you in the following ways:

Fulfillment of Requests

Pinar may use PII about you to fulfill the purpose for which such PII was provided (e.g., to send newsletters to you or respond to your inquiries).

Administrative Communications

From time to time, in our sole discretion, we may use PII about you to send to you important information regarding the Site, changes to our terms, conditions, and policies or other administrative information. Because this information may be important to your use of the Site, you may not opt-out of receiving such communications.

Other Communications

From time to time, we may use PII about you to inform you of products, programs, services and promotions that we believe may be of interest to you. If you would prefer that we do not send electronic marketing messages to you, please see the “Opt-Out” section below.

Promotions

We may operate sweepstakes, contests and similar promotions (collectively, “Promotions”) through the Site. We typically ask you for certain PII when you enter and, if applicable, win a Promotion. You should carefully review the rules, if any, of each Promotion in which you participate through the Site, as they may contain additional important information about Pinar’s use of PII about you. To the extent that the terms and conditions of such rules concerning the treatment of PII about you conflict with this Policy, the terms and conditions of such rules shall control.

Business Purposes

We may also use PII about you for our general business purposes including but not limited to data analysis, audits, advertising and so forth.

Non-Personally Identifiable Information

Because Non-PII does not personally identify you, we may use such information for any purpose, except where we are required to do otherwise under applicable law. In addition, we reserve the right to share such Non PII, which does not personally identify you, with Affiliated Entities and other third parties, for any purpose. If we are required to treat Non-PII as PII under applicable law, then we may use and disclose it for the purposes for which we use and disclose PII as detailed in this Privacy Policy.

In some instances, we may combine Non-PII with PII (such as combining your name with your geographic location). If we do combine any Non-PII with PII, the combined information will be treated by us as PII hereunder as long as it is so combined.

How Is Personally Identifiable Information Disclosed?

 Third Party Service Providers.

We work with third parties who provide services including but not limited to data analysis, web hosting, managing our mailing lists, advertising, order fulfillment and other administrative purposes. We reserve the right to share PII about you with such third parties for the purpose of enabling these third parties to provide such services.

Promotions.

We reserve the right to share the PII you provide in connection with Promotions with third party sponsors of such Promotions (irrespective of whether such Promotions are hosted by us), or otherwise in accordance with the rules applicable to such Promotion. You should carefully review the rules, if any, of each Promotion in which you participate through the Site, as they may contain additional important information about a sponsor’s or other third parties’ use of PII about you. To the extent that the terms and conditions of such rules concerning the treatment of PII about you conflict with this Policy, the terms and conditions of such rules shall control.

Assignment.

We reserve the right to transfer any and all information that we collect from Site users to an Affiliated Entity or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Pinar’s business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).

Law enforcement; emergencies; compliance.

We reserve the right to use and disclose PII about you to others:

  1. as required or permitted under applicable law;
  2. to comply with legal process;
  3. to respond to governmental requests;
  4. to enforce our Terms of Service;
  5. to protect our operations or those of any Affiliated Entities;
  6. to protect the rights, privacy, safety or property of dd’s, the Affiliated Entities, you or others; and
  7. to permit us to pursue available remedies or limit the damages that we may sustain.

Other Important Notices Regarding Our Privacy Practices

Third-Party Sites

The Site may contain links to third-party web sites. These linked sites are not under Pinar’s control and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site. We provide such links only as a convenience, and the inclusion of a link on the Site does not imply endorsement of the linked site by Pinar or any Affiliated Entities. If you provide any PII through any such third-party web site, your transaction will occur on such third party’s web site (not the Site) and the PII you provide will be collected by, and controlled by the privacy policy of, that third party. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties. PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES, INCLUDING, WITHOUT LIMITATION, THE AFFILIATED ENTITIES.

Security

We seek to use reasonable organizational, technical, and administrative measures to help protect against the loss, misuse and alteration of the PII under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. As a result, although we strive to protect PII about you, we cannot ensure the security of any information you transmit to us through or in connection with the Site or that is stored by us. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the Section called “Contacting Us” below. Pinar will never ask for PII in an unsolicited phone call or e-mail.

Opt-Out

If you do not wish to receive marketing-related e-mails from us, you may opt-out by following the instructions contained in each such e-mail.

Jurisdictional Issues

The Site is controlled and operated by Pinar from the United States and is not intended to subject Pinar or any Affiliated Entity to the laws or jurisdiction of any state, country or territory other than that of the United States. Your PII may be stored and processed in any country where we occupy service providers, and, by using the Site, you consent to the transfer of information to countries outside your country of residence, including the United States, which may have data protection rules that are different from those of your country.

Contacting Us

If you have any questions regarding this Policy, please contact us by using the form located on the Contact Us page or email us: costumerservice@pinarexpress.com.

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